Replacement Policy

    Welcome to COAL Beauty Private Limited which provides the skin care products on offer to be high performance, hypoallergenic and of premium quality. COAL Beauty Private Limited (“us”, “we”, or “our”) operates (hereinafter referred to as “Service”). Our Legal & Privacy Policy governs your visit to and explains how we collect, safeguard, and disclose information that results from your use of our Service.


    We use your data to provide and improve Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Legal & Privacy Policy, the terms used in this Legal & Privacy Policy have the same meanings as in our Terms and Conditions.

    Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Legal & Privacy Policy constitute your agreement with us (“Agreement”).


  • SERVICE: means the services identified & outlines on website operated by COAL Beauty Private Limited.

  • PERSONAL DATA: means data about a living individual (customer) who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

  • USAGE DATA: is data collected automatically either generated by the use of Service or from the Service infrastructure itself (for example, the duration of a page visit or through the interaction via email, phone call, form filling, etc.).

  • COOKIES: are small files stored on your device (computer or mobile device).

  • DATA CONTROLLER: means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Legal & Privacy Policy, we are a Data Controller of your data.

  • DATA PROCESSORS (OR SERVICE PROVIDERS): mean any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

  • DATA SUBJECT: is any living individual who is the subject of Personal Data.
  • THE CUSTOMER: is the individual using our Service. The Customer corresponds to the Data Subject, who is the subject of Personal Data.


    We collect several different types of information for various purposes to provide and improve our Service to you. The data collected or provided by the customer is/can be used to optimize the usage as per the requirement & desire of the customer.

    3.1 We can use the data collected on the “Contact Us” page with third parties and our own subsidiary companies or entities.

    3.2 The data entered or collected after login on the web portal of the company is not shared with any third party. Such data can only be used by the company for customizing, updating, the product/service, or creating related or other service(s). This same data shall also be used to keep the client/customer updated about the project/product/service opted for by the client/customer.



    1. Personal Data

    While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

    0.1. Email address,

    0.2. First name and last name,

    0.3. Phone number,

    0.4. Address, Country, State, Province, ZIP/Postal code, City,

    0.5. Date of Birth and Place of Birth.

  • Cookies and Usage Data
  • We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.


    1. Usage Data

    We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through any device (“Usage Data”). And the data provided by your authorized personnel/people including your family/friends/siblings/parents/relatives/agents.

    This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

    1. Location Data

    We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service and to improve and customize our Service.

    You can enable or disable location services when you use our Service at any time by way of your device settings.

    1. Tracking Cookies Data

    COAL Beauty Private Limited use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

    Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

    Examples of Cookies we use:

    1. Session Cookies: We use Session Cookies to operate our Service.
    2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
    3. Security Cookies: We use Security Cookies for security purposes.
    4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.


    1. Other Data

    While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at the place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location, and other data.


    1. USE OF DATA


    COAL Beauty Private Limited uses the collected data for various purposes:


    5.1. to provide and maintain our Service;

    5.2. to notify you about changes to our Service;

    5.3. to allow you to participate in interactive features of our Service when you choose to do so;

    5.4. to provide customer support & to provide customized solutions;

    5.5. to gather analysis or valuable information so that we can improve our Service;

    5.6. to monitor the usage of our Service;

    5.7. to detect, prevent and address technical issues;

    5.8. to fulfill any other purpose for which you provide it;

    5.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

    5.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.

    5.11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

    5.12. in any other way we may describe when you provide the information;

    5.13. for any other purpose.



    COAL Beauty Private Limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Legal & Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.



    Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

    If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this policy followed by your submission of such information represents your agreement to that transfer.


    COAL Beauty Private Limited will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Legal & Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.




    We may disclose personal information that we collect, or you provide:

    8.1. Disclosure for Law Enforcement.

    Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

    8.2. Business Transaction.

    If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

    8.3. Other cases. 

    We may disclose your information also:

    8.3.1. to our subsidiaries and affiliates;

    8.3.2. to contractors, service providers, and other third parties we use to support our business;

    8.3.3. to fulfill the purpose for which you provide it;

    8.3.4. for the purpose of including your company’s logo on our website;

    8.3.5. for any other purpose disclosed by us when you provide the information;

    8.3.6. with your consent in any other cases;

    8.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.



    The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.



    If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.

    We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

    If you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems, please email us at


    In certain circumstances, you have the following data protection rights:

    10.1. the right to access, update or delete the information we have on you;

    10.2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

    10.3. the right to object. You have the right to object to our processing of your Personal Data;

    10.4. the right of restriction. You have the right to request that we restrict the processing of your personal information;

    10.5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, and commonly used format;

    10.6. the right to withdraw consent. You also have the right to withdraw your consent at any time when we rely on your consent to process your personal information;

    Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data.

    According to our policy, we agree to the following:

    1. customers can visit our site anonymously;
    2. our Policy link includes the word “Legal & Privacy”, and can easily be found on the home page of our website;
    3. customers can change their personal information by emailing us at


    1. A) Delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through the de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.


    1. B) To stop selling your personal information. We don’t sell or provide your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under the law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

    If you submit a request to stop selling your personal information, we will stop making such transfers.

    Please note, if you ask us to delete your data, it may impact your experience with us, and you may not be able to participate in certain programs or services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

    To exercise your data protection rights described above, please send your request(s) by email:


    Your data protection rights, described above, are covered by the Information Technology Act. 



    We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

    These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.



    We may use third-party Service Providers to monitor and analyze the use of our Service.

    1. CI/CD TOOLS


    We may use third-party Service Providers to automate the development process of our Service.



    We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.



    We may use remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.




    17.1 We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors).

            We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Legal & Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

    17.2 The payments once made will not be refunded/adjusted/transferred under any circumstances.

    17.3 Any such claims as identified above (clause 17.2) will be processed/decided/rendered by COAL Beauty Private Limited only, at its own discretion. No appeals will be entertained in such cases and the decision will be considered final.

    17.4 The customer indemnifies COAL Beauty Private Limited from any such claims of monetary loss due to wrong transaction(s) or any other reason.



    18.1 Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Legal & Privacy Policy of every site you visit.

    18.2 We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

    1. 19AGE OF CONSENT 


    We do not knowingly collect personally identifiable information from minors under 18 (eighteen). If you become aware that a minor has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a minor without verification of parental consent, we take steps to remove that information from our servers.



    We may update our Legal & Privacy Policy from time to time. We will notify you of any changes by posting the new Legal & Privacy Policy on this page.

    You are advised to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.



    If you have any questions about this Legal & Privacy Policy, please contact us on email:


    This Legal & Privacy Policy was created for COAL Beauty Private Limited on 13th April 2020.